Returns & Exchanges

At Sabrent, we stand behind the quality of our high-performance storage and peripheral solutions with a straightforward 30-day return policy for a full refund or exchange. If you are not completely satisfied with your purchase, our dedicated support team is here to assist you with a seamless hardware return process.

Return Process

• 1.
  Initiate a Return Request

  Visit our online Support Center and submit a ticket with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the item in its original retail packaging, including all cables, manuals, and accessories to ensure full credit eligibility.

• 3.
  Label and Ship

  Clearly mark the RMA number on the outside of the shipping box and send the package to our designated service center using a trackable shipping method.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund to the original payment method within 5 to 7 business days.